Labrix is operated by Hydrocore ("we", "us"). We are the data controller for personal information collected through this Service.
To: (a) provide and improve the Service; (b) process payments; (c) communicate updates; (d) prevent fraud; (e) comply with legal obligations.
We rely on: contract performance (account & billing), legitimate interests (analytics, security), consent (marketing emails — opt-in), and legal obligations.
We share data with: payment processors (Stripe), email providers (Resend), cloud infrastructure (our VPS), and analytics providers — only as needed to operate the Service. We do not sell your data.
Data is stored in Canada and may be processed in jurisdictions providing adequate protection. We use standard contractual clauses where required.
Account data: retained while your account is active + 90 days after cancellation. Billing data: 7 years for tax compliance. Logs: 90 days.
You have the right to: access, correct, delete your data; withdraw consent; data portability; lodge a complaint with the supervisory authority in Canada (e.g., Privacy Commissioner of Canada for Canada users).
We use essential cookies for authentication and session management. Analytics cookies require your consent.
We implement TLS in transit, encrypted backups, access controls, and regular security audits. No system is 100% secure; we will notify affected users of any material breach.
The Service is not intended for users under 18. We do not knowingly collect data from minors.
We may update this policy. Material changes will be notified via email and dashboard banner with at least 30 days notice.
Privacy questions or rights requests: privacy@hydrocore.com.br.